Privacy Policy

Last updated: July 2026

Home-MOT Ltd ('we', 'us', 'our') is committed to protecting your personal data. This policy explains how we collect, use, and protect information you provide when using this website or engaging our services.

1. Who We Are

Home-MOT Ltd is a RICS-regulated surveying and valuation practice. We are the data controller for personal data collected through this website. Our ICO registration reference is ZC039466 (registered 11 November 2025). Our registered address is 22 The Roundway, Hightown, L38 9EJ. You can contact us at [email protected] or by telephone on 01704 874487.

2. What Data We Collect

We collect personal data that you provide directly to us, including: your name, email address, telephone number, and property postcode when you submit a contact or quote request form; any additional information you choose to include in your message; and technical data such as your IP address, browser type, and pages visited, collected automatically via cookies and analytics tools.

3. How We Use Your Data

We use your personal data to respond to your enquiry or quote request; to provide the surveying or valuation services you have instructed us to carry out; to send you information about our services where you have consented to receive it; and to improve the performance and content of this website. We do not use your data for automated decision-making or profiling.

4. Legal Basis for Processing

We process your personal data on the following legal bases: contract — where processing is necessary to provide the services you have requested; legitimate interests — where we have a legitimate business interest in processing your data, such as responding to an enquiry; and consent — where you have given explicit consent, for example to receive marketing communications.

5. Data Sharing

We do not sell or rent your personal data to third parties. We may share your data with trusted service providers who assist us in operating this website and delivering our services (for example, email service providers), subject to appropriate data processing agreements. We may also disclose your data where required by law or to protect our legal rights.

6. Data Retention

We retain personal data for as long as necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. Survey and valuation records are typically retained for a minimum of six years in accordance with professional indemnity insurance requirements. Enquiry data where no instruction follows is deleted after 12 months.

7. Your Rights

Under UK GDPR you have the right to: access the personal data we hold about you; request correction of inaccurate data; request erasure of your data in certain circumstances; object to or restrict processing of your data; and request portability of your data. To exercise any of these rights, please contact us at [email protected]. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk (our ICO registration reference: ZC039466).

8. Cookies

This website uses cookies to improve your experience and to help us understand how visitors use the site. Essential cookies are required for the website to function. Analytics cookies (where used) are only set with your consent. You can manage or disable cookies through your browser settings at any time, though this may affect some website functionality.

9. Security

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or disclosure. However, no internet transmission is completely secure and we cannot guarantee the security of data transmitted to us electronically.

10. Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

Questions about how we handle your data?